A- Ask for help! You aren’t alone, and you probably aren’t the expert. Utilize the resources on your staff, in your hall and on your campus. Think of yourself as an "Referral Agent." Know when to refer and who to refer to!
B- Balance is very important. Remember you are a student first, then an RA. Prioritize the various commitments you have and continually self evaluate to find out if you are out of balance. If you find yourself unbalanced, talk to someone about it!