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This newsletter currently reaches 4,322 residence life staff members in all 50 states, Canada, Australia, and the UK.

September 2001 Newsletter - Special Edition

Contents* of this issue:   

*Because of the events of September 11, the format of this newsletter is altered. You will receive a standard newsletter with the regular format and content at a later date.

If you find this newsletter useful, please forward it on to the rest of your staff!

RESPONDING TO TRAGEDY

o After the horrible day of tragedy of 9/11/01, many of you and your residents are be asking yourselves, "how can I help?" or "what do I do now?" None of us knows all of the answers, but each of us wants to know how we can make a difference in this situation. 

o This newsletter contains information, resources, and ideas which are aimed to help you and your staff make a difference in this situation as you support your students and those directly impacted.  I have already heard of a number of excellent responses, which are outlined later in this newsletter.

HOW YOU AND YOUR RESIDENTS CAN HELP

o With well over half a million page views per month, and thousands of unique visitors every month, ResidentAssistant.com connects a powerful network of residence life staff all over the country, and it provides a great opportunity to make a difference in this situation.
 

Fundraising Drive
In partnership with
The American Red Cross helps keep people safe every day as well as in an emergency thanks to caring people who support our work in the community. Please support your local Red Cross

In partnership with The American Red Cross, the HigherEdJobs.com-ResidentAssistant.com Job Center is sponsoring a national fundraising drive. 

The American Red Cross is providing lifesaving assistance in the form of immediate disaster mass care and blood to victims and emergency workers in New York, Washington, D.C. and Pennsylvania following the incomprehensible attacks of September 11. The Red Cross will stay with these people as this tragedy unfolds. The Red Cross has been on the scene from the beginning providing disaster support in the form of food, shelter and mental health counseling to all individuals affected. The American Red Cross Disaster Relief Fund supports the victims of these and other disasters.

The 3 halls, hall governments, or RAs who raise the most money will be announced on the site and will receive $100 gift certificates for a floor or hall pizza social from the national pizza chain of their choice. These prizes are not meant to create a feeling of competition, but rather to encourage even more collaboration among residence halls around the nation and to recognize those who do. It will be up to the individual hall staff to decide whether to do a collaborative effort, or to have a competition among the floors. Here's how you can participate:

How to participate: 

  • Raise Money!

    • Ask your residents if they would be willing to donate money to the Red Cross.

    • Ideas for ways to collect money include "penny drives," "pennies for peace," collection jars at the front desk, going directly to your residents for contributions, etc. Be sure to check with your supervisor for appropriate ways to do conduct this in your hall. You may do it together as a staff, or conduct individual fund raisers yourselves. When I receive the checks made out to the Red Cross*, whoever sends the biggest amount will get the prize. It'll be up to you whether it's used for an all-hall or for a floor or section social.

    • THIS CAN BE A COLLABORATIVE EFFORT OF AN ENTIRE STAFF. It shouldn't be seen in a negative way as a "competition." :-) The goal is simply to come together and make a difference. If your staff or building raises the most money, that is great, but what counts is that we all work to make a difference, and if a lot of halls participate the potential is incredible! You do the math...

    • You may download and print a pre-made PDF flyer for your floor or for your front desk.

  • Send it in: Once you have collected the money, send a check or checks made out to: American Red Cross Disaster Relief Fund to:

ResidentAssistant.com
1350 - E4 E. Tennessee St.
#341
Tallahassee, FL 32308


(Thanks to Mailboxes, Etc #1880, in Tallahassee, FL for donating the use of this PO box for this fundraising effort)

I will be sending all checks straight to the American Red Cross as they are received and recorded, and the total amount raised will be announced on the website and in the October newsletter.*  The 3 halls or RAs who raise the most money will receive gift certificates for $100 from a national pizza chain of your choice to go toward a hall or floor pizza social.

Frequently Asked Questions about the Fundraising Drive | Advice for dealing with this tragedy in your halls


*All checks received after October 12, 2001 will still be sent to the American Red Cross, but will not be included in the contest.

 
IDEAS FOR RESPONDING TO THIS TRAGEDY IN YOUR HALL

Many of you have been responding to this tragedy in creative and effective ways. Following are some responses from the ResidentAssistant.com listserves about what people are doing on campuses around the nation:


In my hall, we had a discussion about the issues/concerns/feelings everyone was having. We're not as close to the action as you are, but it still helped to have a healthy dialogue about the events.
 
Becky
Berea College, Berea, KY


We had a info/counseling/support meeting as a campus.  RA's are supporting residents by floor. We are making patriotic arm bands for students to wear. We bought fabric that has American flags all over it.  Students can wear them knotted on their arms or tie them on their schoolbags.


Here at Millikin University, we set up TVs and refreshments in classroom hallways, auditoriums, student union, etc.  Professional staff cancelled all appointments and wandered around campus talking and being visable to students.  We're a campus of 2400. Tonight we had a candle vigil outside, with a tremendous turn out.  We had area clergy available afterwards and one of our choirs sang some religious songs, civil rights songs, and the national anthem with the crowd joining in.  Then staff, professors and clergy hung around if anyone needed to talk.  RAs were also advised to be visible in their hall since most classes were cancelled or only lasted a short while. International students, especially Palestinian students were checked on personally by Student Life staff.

Millikin University also had our chapel (although we're not supported by any religious institution) open for prayer and discussion every hour starting on the hour.  Some RAs also initiated a floor discussion before attending the candle vigil.

Karin
Area Coordinator
Office of Residence Life
Millikin University


At Indiana University  various residence centers held gathering like "Night of Caring and Support" where anyone from our center or other place ' s  could come and share their feelings, concerns or clarification of rumors.   We had campus ministers and counselors in attendance.  Many centers held candlelight vigils also.  The RAs are all expected to be in the building and present for the residents.  IU did not cancel classes, which I think was a very wise decision. I would attach pictures, but they exceed the limit.

Kimberly
Assistant Residence Manager
Indiana University - Forest Quadrangle


At Southern Oregon University we have started a "Purple Ribbon" campaign.  We chose purple because it is the color that is traditionally associated with courage.  Our students came up with this.  

Shelly
Greensprings Area Coordinator
Southern Oregon University

FOR DETAILS ON THE PURPLE RIBBON CAMPAIGN, CLICK HERE


What we've done:

- a room in the student center designated as place for quiet reflection, with a chaplain present.  an escape from the media...

- student affairs staff stationed at several media (TV) stations around campus, to help students cope with the news.

- organized a midnight candlelight vigil tonight, with members of the clergy and community members
from the neighborhood also invited.

- in the process of organizing a shuttle to the blood drive.


Our students have pretty much been the guide...organized a prayer service. An RA of mine came up with the idea to work with a local blood bank to have students go donate.  I feel this gives students a chance to "do" something in a time when they feel so helpless.  We're also having a memorial service
tomorrow evening in honor of those students whose lives were taken. 

Christine
Shorter College
Rome, GA


We had one of our international studies professors hold a question and answer session yesterday @ 3:00 PM.  This gave the students a chance to ask questions and share their fears.

Last night we had a prayer service and included prayers from many faith groups.

Thursday - we are helping a local community college in their blood drive. Since the need for blood is so great and they had this drive already planned 

- we are shuttling students to donate and to volunteer to help with the
anticipated crowds.


We set up a satellite feed in our Union Ballroom and had professional student affairs staff as well as counselors available all day and throughout the night to provide support to students.  The Residence Life Coordinators walked continually through their halls to check with students.  Also, mentor groups (first-year program) were encouraged to meet together.  There were two prayer vigils.  One was at noon and the other was a candlelight vigil that took place last night.  From the students I have talked with, they are appreciative of the responses and support.  Please continue to keep all students in your thoughts as there are many who still do not know how deeply this will impact their lives in terms of missing family members, active duty, and returning to a city so completely altered.

Sarah
Residence Life Coordinator
DePauw University


OTHER ADVICE FOR HELPING STUDENTS

"There are many issues to keep in mind as we work through this tragedy. First of all, remember that even this horrific event brings to light the critical role you play as a staff member in your hall. Your presence, your ability to listen to and to help students, as well as your knowledge of campus resources really makes a difference for students coping with this event. 

During the aftermath of this event, be sure to check on how students are doing. Many may be impacted in a variety of ways, including loss of a loved one, emotions from a past tragedy coming up, as well as the potential for discrimination against students who appear to be of Arab origin, which is an unfortunate reaction to many terrorist events. Be aware that emotions will come in waves as more information comes in about death tolls, friends who are impacted, etc. 

Remember that by listening and practicing some basic helping skills, you can do a lot to help students cope. Make yourself and your residents aware of what resources are being offered in the campus and community.  Also, don't take on more than you can handle. We all need to deal with this, and most residence life staff members are not professional counselors. Do what you can to offer support and opportunities to cope. A hug, a listening ear, or a caring word might be just what a resident needs. As always, be sure you are paying attention to yourself during this time. You can't support others if you aren't getting the support you need as well."

Dan Oltersdorf
ResidentAssistant.com
Hall Director - Florida State University


"The issue that comes to mind readily for me is that people deal with tragedy differently. Some may become overtly angry. Others may internalize the anger. Some may go "into their cave." Others may cry openly. Some may self-medicate with alcohol or drugs. Yet others may ignore the issue. Some people want and need a hug, a voice or understanding while others may want to be left alone to deal by it themselves.

It is important to realize that different people need different things. One cannot assume, for instance, that because someone doesn't cry, he/she is heartless and unfeeling. As student affairs staff we need to be especially attuned to differential needs and act accordingly."

Gavin Henning
Research Associate
Student Affairs Research and Assessment Center
University of New Hampshire


"The one piece of advice that I would offer to all RA's is not to try to force closure on the issue.  I attended school in Washington DC during the beginning of the Gulf War, and in Los Angeles during LA Riots, and the one thing that most residents complained about is that the school assumed too early that all was OK.  These is a difficult issue to deal with and it will literally be weeks/months before some residents will be able to process what happened.  One of my RA's at our staff meeting last night summed up the best response by saying, "if a resident you are talking to says that they are OK, tell them that is fine, but that your door is always open."

We have also been posting new school related information as fast as possible so that the residents do feel some sense of control and knowledge throughout this process.  I would encourage all staffs to have people assembled to help post flyers and provide information.  We have had an RA in our lobby since yesterday at 8:30am, and having someone that the residents feel hey can talk to has been a great resource.

I would echo any thoughts of concern for residents of Arab nationality.  We have not had any occurrences on our campus, however our campus police have noted problems at other schools.  I would encourage any RA's to address any residents using discriminatory language or making threatening statements immediately, and to contact their supervisor.  Last night I heard several people in town using horrible language, and if it is happening in the community, it is happening on campus.

Finally, I would encourage all RA's to continue with any programmatic activities that they have scheduled.  It is most important at this point to provide residents with a sense of normalcy, and ways to come together as a community.

Best of luck to all of you.  I have seen the power of college students in action during the last 24 hours, and it quickly reminded me of why I do what I do each day.  The support and comfort that Residence Life staffs provided around the country yesterday was truly amazing."

Sean L. Flaherty
Director of Residence Life and Housing
University of Colorado at Colorado Springs

To share additional advice or to request advice, please take advantage of the ResidentAssistant.com message boards.


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