Becoming
a Graduate Hall Director
Successfully managing the transition from
RA to RHD
"I'll
be a graduate hall director next year. The only difference
between being a resident assistant and being a grad is having
more one on ones and having judicial conduct hearings to
attend."
This
is a real statement that a student who was considering going
to graduate school said to me a few years ago. In my experience
and those of my colleagues, the transition from resident
assistant to graduate hall director was less smooth than
one might expect. Unanticipated changes as new roles are
taken within residence life often surprise many former resident
assistants. The adjustments you might experience may be
related to the organizational structure of your department,
institution cultural differences, regional variations, social
expectations, and basic role changes. Learning how to cope
effectively with these changes can help you adjust in your
new position.
Organizational
Structure
The organizational structure of your new residence life
department and that of your undergraduate institution may
be completely different. "Raheel" was a Graduate
Hall Director (GHD) in his first year at a new institution.
According to him, his previous institution gave more authority
and responsibility to graduate hall directors. Going into
his GHD position, he expected to have more responsibilities
than he actually received. However, Raheel said that, given
his academic course load, he actually appreciated not having
all the responsibility of managing the residence hall. Raheel
valued having a live-in supervisor to whom he could still
refer students and questions. The role of graduate hall
directors varies from institution to institution. Just because
it's not done that way at "XYZ" school does not
mean it's wrong. Learning to appreciate that the uniqueness
of each residence life system is based upon institutional
and departmental history, residential student population,
and facility issues is one of the first steps to becoming
a professional.
Institution
Cultural Difference
Another issue that often takes students by surprise is institution
cultural differences. Every institution is a community with
its own preferred methods of decision-making, communicating,
and interacting. Members of the community are rewarded or
penalized for conforming to or defying those expectations.
"Chris" was a GHD who came from an undergraduate
institution where independence was valued. When Chris designed
and implemented a program for the whole campus, he expected
his supervisor to praise him. Instead, his supervisor asked
him why he did not collaborate more with other departments
to present the program. Chris learned quickly that collaboration
and teamwork were valued at his new institution. Campus
cultures may vary based on institutional history, location,
politics, religious-affiliations, and other factors.
Regional
Variations
Many undergraduates apply to graduate schools across the
country and interview with a diversity of institutions at
the Osh Kosh Placement Exchange in Wisconsin each spring.
At first, "Maria" was excited to move across the
United States to an institution in a large city. Maria did
not expect the regional differences between her new city
and her former area. Compared to the people she met, she
felt politically conservative and overly concerned about
safety issues. Maria experienced what many graduate students
underestimate- culture shock. The variety of perspectives
on politics, religion, family, and multicultural issues
is large, and sometimes, students generalize their previous
experiences.
Social
Expectations
Social expectations can be a difficult challenge for graduate
students. "Kaitlin" was a 22-year old GHD in an
upper-division student housing complex. Kaitlin felt limited
in her social opportunities because few graduate students
lived on campus and carried full-time course loads. She
felt uncomfortable socializing on a personal level with
undergraduates who were her age because of her authority
"over them" as the GHD. Conversely, Kaitlin felt
intimidated socializing with the professional residence
life staff outside of work. One of the major transitions
you may experience as GHD is navigating the social expectations
at your institution. Expectations regarding hanging out
with undergraduates and professional staff often depend
upon not only the formal policies, but also "unspoken"
rules on your campus. Observing more experienced GHD's and
your supervisor is one way to gauge these expectations.
Role
Changes
The most obvious transition to anticipate is your role changing
from that of a resident assistant to GHD. However, the changes
that accompany it may be unexpected. The student who made
the opening statement demonstrated his lack of knowledge
about the role change. He did not realize the role of a
GHD as a human resource manager, the budget responsibilities,
the facility duties, and the number of meetings, in addition
to one on ones, that he would be expected to facilitate
to effectively run his area. "David" was a GHD
who stayed at his undergraduate institution for graduate
school. He understood the facility and residence life system
well. However, what he did not expect was the way he would
perceived in his new role. Resident assistants that he was
formerly friends with were suddenly jealous and suspicious
of him as a supervisor. The other hall directors had to
adjust to seeing him as a colleague rather than as a subordinate.
He even no longer felt comfortable going to his fraternity
brothers' parties. As a GHD, you will likely be supervising
undergraduate students who are close to you in age, but
the authority of your position creates unique dynamics.
Understanding that others will perceive you differently
because of your authority role, even more so than when you
were a resident assistant, is an important lesson to learn.
Coping
with Transition
For former resident assistants experiencing the transition
into a GHD position, recognizing that expected and unexpected
changes are going to occur as you move into a new position
is key to successfully navigating the transition. Schlossberg
(as cited by Evans, Forney, & Guido-DiBrito, 1999) suggests
that one should examine the situation, him or herself, his
or her support system, and develop strategies to cope during
transition. The 4 S's- situation, self, support, and strategies-
provide a guide for managing transitions.
Situation
First, look at the situation. Consider these questions:
"What has changed?" "How is my new environment
different than my old environment?" "What behaviors
do I see rewarded or penalized?" "How do undergraduate
students, my peers, and professionals perceive the GHD role?"
"Who do I interact with outside of school and work?"
"What did I expect graduate school and the GHD position
to be versus what am I actually experiencing?"
Self
Second, examine yourself. Consider these questions: "Why
am I in graduate school?" "What is my motivation
to be a graduate hall director?" "What skills
do I possess or lack?" "How do I feel about the
changes in my life?" "Why might I be comfortable
or uncomfortable in this new situation?" "What
about my personality, habits, culture, etc are similar or
dissimilar to those around me?"
Support
Third, examine your personal and professional support systems.
Consider these questions: "Who do I miss that I haven't
talked to recently?" "Who can help me understand
my role or institution?" "Who is my mentor or
who could potentially mentor me now?" "What support
groups and/or organizations exist for graduate students
on campus?" "What do I miss doing that I haven't
done recently?" "What activities, organizations,
events are occurring off campus that I can take advantage
of?"
Strategies
Developing and implementing strategies to cope with the
transition from resident assistant to GHD is the final step.
After reflecting on the questions in the first three S's,
you need to identify actions you can take in a reasonable
amount of time to ease your transition. These might include:
working out, calling friends, developing a mentor relationship
with a professional you admire, getting involved with an
activity or faith community off campus, etc. The strategies
you develop will depend on your individual needs. The more
concrete the activity, the easier it will be to accomplish.
For example, you might identify that you need to call home
more often. To make it more concrete, look at your budget
and determine how frequently you can call home and what
days and times would be best for you to call. If you have
reflected on your situation, yourself, and your support
system, and have developed appropriate strategies, you will
be able to then act on them.