I would like to submit the text of a
brochure that I wrote on Getting Along with Roommates. I also converted it to a bulletin
board which was sent to all RAs at Penn State's main campus, University Park. Any
RA/Residence Life Professional is welcome to copy the text and make their own brochure,as
far as I am concerned. I have made some changes in places where the brochure and bulletin
board talked about Penn State Policies, so that the information is more general and could
easily be replaced with policies specific to the institution where the RA works.
Sean Cook - Administrative Coordinator, North Halls
The Pennsylvania State University - E-mail: seancook@psu.edu
Living With Others: A Challenge
Living on campus is very different from living with your immediate family.
You may not know your roommates very well. You may come from different parts of the
country, or different parts of the world. Your roommates may have different cultures,
different religions, different habits, different lifestyles, and different customs. While
these new experiences may initially seem a little strange or intimidating to you, they may
also offer unique opportunities for greater understanding of others, more effective ways
of communicating, and new avenues for personal growth.
On Campus Living: A Different Dynamic
Growing up, most of us lived with people very much like us: our families. After
many years of living together, we adapted to habits of our family members, even if they
were different than our own habits. After all, these people were our families. We had
to get along with each other.
Living on campus offers a different social dynamic. The people you live
with now are, most likely, not the people you will be living with for the rest of your
life. While some students do develop lifelong relationships with their college
roommates, others live with the same person or persons for years, and barely know them.
Although college living experiences are temporary, they offer students
many different avenues for personal growth and understanding, and for building
interpersonal skills which will help them build relationships after their college
years have passed.
Understanding Differences
Living with persons who have different habits and customs can be an educational
experience. Sharing differences with one another can lay the foundation for greater
understanding of different religions, cultures, lifestyles, customs and traditions. The
workforce of the new millennium will demand a greater understanding of the diversity of
lifestyles, customs and ways of communicating, because technology has made it easier to
link persons and companies across the world, with nothing more than a personal computer.
Seen in this context, living with persons who have different customs and lifestyles can
offer students practical preparation for the workforce of tomorrow.
Not Getting Along With Your Roommates?
Here are some things you might try.
Talk To Them Yourself.
This answer may seem a bit too easy, but surprisingly, it is often an option that people
avoid. It is easy to let problems go, until they seem so large that talking about them is
intimidating. While it may be hard to approach your roommate if he/she is doing
something which bother you, it will usually help move the problem toward resolution.
On the other hand, if you don’t tell your roommate that something is bothering you,
he or she may not know that you are bothered, and might continue to do the thing which
bothers you. Even worse, if you seem annoyed at the behavior, he or she may misread this
annoyance as animosity toward him/her. When this happens, it becomes very difficult to
re-open the lines of communication.
Mediation
Mediation services are usually offered through your school's Residence Life staff.
Mediation is a process where all parties involved in a dispute agree to meet with a third
party, who listens to all sides of the dispute, and attempts to help the parties reach an
agreement among themselves. To arrange a mediation, see your Resident Assistant or
Community Assistant, or call the Office of Residence Life for your campus housing area.
Ground rules for the discussion are agreed upon at the beginning of the mediation, and
each party is allowed to state his/her side of the dispute, without being interrupted.
Then the parties suggest possible solutions to the dispute. The mediator may ask questions
of the parties during the mediation, to help them suggest alternatives. Mediation is
typically a give-and-take type of situation. Each party usually must make some type
of concession to another party, in order for a solution to be achieved. The process does
not always give each party a perfect solution. The emphasis is on peaceful compromise. If
an agreement is made, it is usually put in writing, and signed by the parties involved,
and the mediator signs as a witness. The original copy of the agreement is generally kept
on file with the mediator for the term the disputing parties live together. The agreement
is binding among the parties, and the terms must be followed by all the parties. Should a
party violate the agreement, he or she would be asked to meet with the Resident Director,
Area Coordinator, or another appropriate member of the Residence Life staff. If the other
parties wish, another mediation can be held. The staff member would also discuss
room change options with the person, if the problem could not be resolved.
The Mediation Process:
The mediator will:
1. Help the parties set ground rules for the discussion. Some typical examples:
a.) Each party will listen without interrupting the other person.
b.) No name calling.
c.) Each person will "own" his or her own statements and feelings.
d.) Time limits on each person's "turn."
The mediator should also ask each party if he/she has other possible ground rules or
conditions for discussing the situation.
2. Allow each party uninterrupted time to state what he/she sees as the main problems or
issues to be worked out.
3. Ask each party to state possible solutions.
4. Help the parties agree on some possible solutions, by re-iterating what has been said,
suggesting possible compromises, and trying to help generate other alternative solutions.
5. The mediator should help the parties put the agreement in writing, have the parties
sign, and then sign it as a witness. Each party should receive a copy of the written
agreement, and the mediator should keep a copy on file for future reference.
6. The mediator should periodically follow up with the parties to see how things are
going, and help the parties address any concerns which arise.
7. The results of the mediation should be kept confidential, between the parties and the
mediator. (At some times, the results of the mediation may need to be shared with the
mediator's immediate supervisor, but this will depend on the nature of the situation, and
your university's policies. In many cases, this is only necessary in situations where a
person may be in danger or when serious breaches of University Policy or the law have
occurred.)
Direct Room Changes
If you know someone who you would like to switch rooms with, you can sometimes
arrange a direct room switch. This involves talking to the person or people who handle
room assignments at your school. At some schools, this is the Resident Director/Area
Coordinator, at others it may be someone in another university office. Be sure to bring
the person who you want to switch rooms with you when you go to request a direct room
change. The assignments officer will want to make sure that person wants to switch rooms.
You may have to fill out some forms to make the switch official. If approved, the people
simply exchange rooms with each other, by checking out of their old room and into their
new ones.
Usually, students must officially turn in their keys at the Residence Life
Office or Commons Desk, and then check out a key to their new assignment.
Residents at many schools are welcome to advertise for direct room changes on the general
postings bulletin boards in campus buildings. Some schools may even have "room switch
wanted" bulletin boards in designated areas around the residence halls.
Emergency Room Changes
At many schools, you can meet with the Resident Director/Area Coordinator to ask about an
emergency room change. These are granted at the discretion of this staff member, if there
is an open space of the proper classification (undergraduate male, undergraduate female,
graduate male, graduate female). If space is not currently available, you may be
placed on a waiting list.
Most schools have criteria which define what constitutes an emergency. These usually
include situations where there is some immediate threat to a student's safety, or when
there are irreconcilable differences (after mediation has been tried).
While the decision is usually left to the discretion of the staff member processing the
room change, most residence life departments have established criteria for when they will not
move people to a new assignment. In many cases, room changes will not be arranged until a
mediation has been tried, and a room change request may be denied if it is based on
complaints about a roommate's race, religion, ethnicity, disability, or sexual
orientation. To learn more about your school's room change policies, talk to your Resident
Assistant, or another member of the Residence Life staff.
Should You Try to Get Out of Your Housing Contract?
At most schools, the housing agreement is a legally binding contract. Releases are usually
granted only under rare and extenuating circumstances (withdrawal from school, marriage,
medical problems, etc.) It is important to note that releases are usually not granted
because of roommate conflicts, because other options are available through the Residence
Life staff (mediation, room changes, disciplinary action).
Requests for contract release must usually be made in writing to the assignment officer or
to the Director of Residence Life or Housing. The conditions which might warrant granting
you a release and the procedures for requesting such a release should be spelled out in
your housing contract. That is why it is important to read and understand your school's
housing contract and its provisions. If you didn't keep a copy of the housing contract,
you should be able to request one from your Residence Life or Housing Office.
If your school does not require students to sign a contract to live in campus housing, it
is probably wise to consult with someone before you move out. Start by talking with a
member of the Residence Life or Housing staff. This person should be able to advise you
about the preferred procedure. It is important to get a contract release or other
clearance to move out from the school, so that you don't end up getting billed for
housing. If Residence Life or Housing will not grant you a
release and you still feel it is in your best interest, you may want to:
a.) Ask your parents to call the school
b.) Ask to talk with someone higher in the school's organizational structure (for example,
a Dean of Students, Vice President for Student Affairs,President, or Chancellor)
c.) Talk with a lawyer. (This should only be used as a last resort.)
This article was submitted by Sean Cook
Administrative Coordinator, North Halls
The Pennsylvania State University
E-mail: seancook@psu.edu |
