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I would like to submit
the text of a brochure that I wrote on Getting Along
with Roommates. I also converted it to a bulletin
board which was sent to all RAs at Penn State's main
campus, University Park. Any RA/Residence Life Professional
is welcome to copy the text and make their own brochure,as
far as I am concerned. I have made some changes in
places where the brochure and bulletin board talked
about Penn State Policies, so that the information
is more general and could easily be replaced with
policies specific to the institution where the RA
works.
Sean Cook - Administrative Coordinator, North Halls
The Pennsylvania State University - E-mail: seancook@psu.edu
Living With
Others: A Challenge
Living on campus is very different from living with
your immediate family. You may not know your roommates
very well. You may come from different parts of the
country, or different parts of the world. Your roommates
may have different cultures, different religions,
different habits, different lifestyles, and different
customs. While these new experiences may initially
seem a little strange or intimidating to you, they
may also offer unique opportunities for greater understanding
of others, more effective ways of communicating, and
new avenues for personal growth.
On Campus Living: A Different
Dynamic
Growing up, most of us lived with people very much
like us: our families. After many years of living
together, we adapted to habits of our family members,
even if they were different than our own habits. After
all, these people were our families. We had to get
along with each other.
Living on campus offers a different social dynamic.
The people you live with now are, most likely, not
the people you will be living with for the rest of
your life. While some students do develop lifelong
relationships with their college roommates, others
live with the same person or persons for years, and
barely know them.
Although college living experiences are temporary,
they offer students many different avenues for personal
growth and understanding, and for building interpersonal
skills which will help them build relationships after
their college years have passed.
Understanding Differences
Living with persons who have different habits and
customs can be an educational experience. Sharing
differences with one another can lay the foundation
for greater understanding of different religions,
cultures, lifestyles, customs and traditions. The
workforce of the new millennium will demand a greater
understanding of the diversity of lifestyles, customs
and ways of communicating, because technology has
made it easier to link persons and companies across
the world, with nothing more than a personal computer.
Seen in this context, living with persons who have
different customs and lifestyles can offer students
practical preparation for the workforce of tomorrow.
Not Getting Along With Your Roommates?
Here are some things you might
try.
Talk To Them Yourself.
This answer may seem a bit too easy, but surprisingly,
it is often an option that people avoid. It is easy
to let problems go, until they seem so large that
talking about them is intimidating. While it may be
hard to approach your roommate if he/she is doing
something which bother you, it will usually help move
the problem toward resolution. On the other hand,
if you don’t tell your roommate that something is
bothering you, he or she may not know that you are
bothered, and might continue to do the thing which
bothers you. Even worse, if you seem annoyed at the
behavior, he or she may misread this annoyance as
animosity toward him/her. When this happens, it becomes
very difficult to re-open the lines of communication.
Mediation
Mediation services are usually offered through your
school's Residence Life staff. Mediation is a process
where all parties involved in a dispute agree to meet
with a third party, who listens to all sides of the
dispute, and attempts to help the parties reach an
agreement among themselves. To arrange a mediation,
see your Resident Assistant or Community Assistant,
or call the Office of Residence Life for your campus
housing area.
Ground rules for the discussion are agreed upon at
the beginning of the mediation, and each party is
allowed to state his/her side of the dispute, without
being interrupted. Then the parties suggest possible
solutions to the dispute. The mediator may ask questions
of the parties during the mediation, to help them
suggest alternatives. Mediation is typically a give-and-take
type of situation. Each party usually must make some
type of concession to another party, in order for
a solution to be achieved. The process does not always
give each party a perfect solution. The emphasis is
on peaceful compromise. If an agreement is made, it
is usually put in writing, and signed by the parties
involved, and the mediator signs as a witness. The
original copy of the agreement is generally kept on
file with the mediator for the term the disputing
parties live together. The agreement is binding among
the parties, and the terms must be followed by all
the parties. Should a party violate the agreement,
he or she would be asked to meet with the Resident
Director, Area Coordinator, or another appropriate
member of the Residence Life staff. If the other parties
wish, another mediation can be held. The staff member
would also discuss room change options with the person,
if the problem could not be resolved.
The Mediation Process:
The mediator will:
1. Help the parties set ground rules for the discussion.
Some typical examples:
a.) Each party will listen without interrupting the
other person.
b.) No name calling.
c.) Each person will "own" his or her own
statements and feelings.
d.) Time limits on each person's "turn."
The mediator should also ask each party if he/she
has other possible ground rules or conditions for
discussing the situation.
2. Allow each party uninterrupted time to state what
he/she sees as the main problems or issues to be worked
out.
3. Ask each party to state possible solutions.
4. Help the parties agree on some possible solutions,
by re-iterating what has been said, suggesting possible
compromises, and trying to help generate other alternative
solutions.
5. The mediator should help the parties put the agreement
in writing, have the parties sign, and then sign it
as a witness. Each party should receive a copy of
the written agreement, and the mediator should keep
a copy on file for future reference.
6. The mediator should periodically follow up with
the parties to see how things are going, and help
the parties address any concerns which arise.
7. The results of the mediation should be kept confidential,
between the parties and the mediator. (At some times,
the results of the mediation may need to be shared
with the mediator's immediate supervisor, but this
will depend on the nature of the situation, and your
university's policies. In many cases, this is only
necessary in situations where a person may be in danger
or when serious breaches of University Policy or the
law have occurred.)
Direct Room Changes
If you know someone who you would like to switch
rooms with, you can sometimes arrange a direct room
switch. This involves talking to the person or people
who handle room assignments at your school. At some
schools, this is the Resident Director/Area Coordinator,
at others it may be someone in another university
office. Be sure to bring the person who you want to
switch rooms with you when you go to request a direct
room change. The assignments officer will want to
make sure that person wants to switch rooms. You may
have to fill out some forms to make the switch official.
If approved, the people simply exchange rooms with
each other, by checking out of their old room and
into their new ones.
Usually, students must officially turn in their keys
at the Residence Life Office or Commons Desk, and
then check out a key to their new assignment.
Residents at many schools are welcome to advertise
for direct room changes on the general postings bulletin
boards in campus buildings. Some schools may even
have "room switch wanted" bulletin boards
in designated areas around the residence halls.
Emergency Room Changes
At many schools, you can meet with the Resident Director/Area
Coordinator to ask about an emergency room change.
These are granted at the discretion of this staff
member, if there is an open space of the proper classification
(undergraduate male, undergraduate female, graduate
male, graduate female). If space is not currently
available, you may be placed on a waiting list.
Most schools have criteria which define what constitutes
an emergency. These usually include situations where
there is some immediate threat to a student's safety,
or when there are irreconcilable differences (after
mediation has been tried).
While the decision is usually left to the discretion
of the staff member processing the room change, most
residence life departments have established criteria
for when they will not move people to a new assignment.
In many cases, room changes will not be arranged until
a mediation has been tried, and a room change request
may be denied if it is based on complaints about a
roommate's race, religion, ethnicity, disability,
or sexual orientation. To learn more about your school's
room change policies, talk to your Resident Assistant,
or another member of the Residence Life staff.
Should You Try to Get Out of Your Housing Contract?
At most schools, the housing agreement is a legally
binding contract. Releases are usually granted only
under rare and extenuating circumstances (withdrawal
from school, marriage, medical problems, etc.) It
is important to note that releases are usually not
granted because of roommate conflicts, because other
options are available through the Residence Life staff
(mediation, room changes, disciplinary action).
Requests for contract release must usually be made
in writing to the assignment officer or to the Director
of Residence Life or Housing. The conditions which
might warrant granting you a release and the procedures
for requesting such a release should be spelled out
in your housing contract. That is why it is important
to read and understand your school's housing contract
and its provisions. If you didn't keep a copy of the
housing contract, you should be able to request one
from your Residence Life or Housing Office.
If your school does not require students to sign
a contract to live in campus housing, it is probably
wise to consult with someone before you move out.
Start by talking with a member of the Residence Life
or Housing staff. This person should be able to advise
you about the preferred procedure. It is important
to get a contract release or other clearance to move
out from the school, so that you don't end up getting
billed for housing. If Residence Life or Housing will
not grant you a
release and you still feel it is in your best interest,
you may want to:
a.) Ask your parents to call the school
b.) Ask to talk with someone higher in the school's
organizational structure (for example, a Dean of Students,
Vice President for Student Affairs,President, or Chancellor)
c.) Talk with a lawyer. (This should only be used
as a last resort.)
This article was submitted by Sean
Cook
Administrative Coordinator, North Halls
The Pennsylvania State University
E-mail: seancook@psu.edu
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